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called this week regarding a bill I received and had to exchange the supplies for a different size. Spoke to a rep by the name Lourdes R.

in the Insurance department she was so rude and nasty she couldn't even help me she had to get help from her supervisor to find out why I was getting billed.

She won't let me talk kept on repeating its patient responsibility I had to hang up on her and call back and that rep was able to explain things to me correctly. But again i had to transferred to replace the wrong supplies they sent me.

Product or Service Mentioned: Us Medical Supplies Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Dec 06.
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