US Medical Supplies Complaints and Reviews

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  • May 13
  • Health and Beauty
  • Massillon, Ohio
  • Cpap Mask Cushion
  • 5
  • REVIEW RATING 3/5

I've been a customer for years with no problems, but my most recent order was a nightmare! I went to th their website to place an order on a Sunday. Monday they called to confirm the order and I explained that my dog ate my last cpap cushion and I needed to receive new supplies ASAP. The order was sent and I started waiting. I expected to receive it within two weeks, and when it had been... Read more

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  • Nov 20, 2014
  • Health and Beauty
  • Medical Supplies
  • 51
  • REVIEW RATING 3/5

The most abysmal customer service I have ever encountered. This company is more interested in sending you emails concerning coupons for your next purchase than they are taking care of the purchase at hand. Trying to find out a delivery date is impossible, and twice I was cut off and switched to another number without notice before I was able to posit another question. After leaving a message with... Read more

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  • Mar 07, 2013
  • Health and Beauty
  • Wellsburg, New York
  • 65
  • REVIEW RATING 1/5

Their web site implies they have a store and will take back certain merchandise if certain conditions are met.I ordered a quick ship wheelchair and upon receiving it found it didn't meet my needs.According to their return policy it should be returnable within 10 day if unused.In contacting them to get an RA number they claimed it was special order and couldn't be returned.It wasn't a... Read more

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  • Jul 24, 2008
  • Eye and Ear Care
  • Charlotte, North Carolina
  • 2
  • 2
  • 98
  • REVIEW RATING 3/5

US Medical Supplies is one of the leading suppliers of home mobility products. They offer some of the best deals on mobility products like lift chairs, stair lifts, mobility scooters, and electric wheelchairs. In addition to home medical equipment, US Medical Supplies also offers medical supplies like diabetic equipment, blood pressure equipment, scales, exercise equipment, and rehab equipment.... Read more

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